Frequently asked questions

A platform to create and run online academies. Each academy has its own subdomain and brand, with courses, live classes, community, payments and verifiable certificates, all managed from owner, admin and instructor panels.

No. The academy is created and run from visual panels, with templates for the public site and, on plans that include it, an AI-assisted site builder.

Every academy gets its own subdomain from day one. A custom domain is available on the plans that enable it; you can see which ones on the pricing page.

Yes. From My sites you manage all your academies with one owner account. Each academy has its own plan and its own billing.

Plans and prices are published on the pricing page exactly as configured on the platform. Your first academy can start on the free plan; paid plans are charged with PayPal or Culqi, on a monthly or yearly cycle.

Yes. When you cancel the renewal the academy stays active until the end of the paid period and is not charged again. Before that date you can reactivate it from the panel.

Through the gateways you connect in your academy: PayPal, Culqi, Mercado Pago or Izipay. Students pay per course and, on plans that enable it, also with a cart. You can also record manual payments and enable a loyalty discount for returning students.

Its limits and features are the ones shown on the pricing page for that plan. It is assigned automatically when you create your first academy, no card required.

Each certificate has a unique code and a public verification page on the academy site. It can also be searched by the student’s ID document. This works for certificates issued on the platform and for those imported from elsewhere.

Yes. Each academy creates its certificate templates with a visual editor and, on plans that include it, with the AI-assisted designer. You can keep several templates and versions.

It depends on each course. You can set a validity in months and enable renewal; the student sees whether the certificate is valid, about to expire or expired and can renew it according to your settings.

Yes. You connect your Zoom account to the academy, schedule live sessions per course and record attendance. Depending on the plan, recordings are stored in the academy. You can also run webinars with registration.

Quizzes with attempts and automatic grading, assignments with submission and grades, gradable forums as a course activity and attendance records.

Yes. Each course can unlock lessons and quizzes sequentially, so the student progresses in order, or leave them all open.

Yes, depending on the plan: a community with posts, polls, comments and reactions, direct messages between users and an in-app notification center.

Yes. The corporate panel lets you register companies, assign them courses and give a supervisor access to the progress and certificates of their employees, with the visibility the academy defines.

Yes. On plans that include it you can import students and courses in bulk from files, with a history of each import.

You sign up with your email and a verification code, or with your Google account. Then you choose the name, subdomain and template of your academy and, if it is paid, the plan.

Account owner, academy administrators, instructors and students. The corporate panel adds company supervisors.

This site is available in Spanish, English and Portuguese. The academy panels and the student experience are in Spanish.